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Privacy Policy

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At Matrix Studios (“us”, “we”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website (the “Service”).

1. Information Collection and Use

We collect personal information from you when you voluntarily fill out a form, contact us, or communicate with us through our website. The information we collect may include, but is not limited to:

  • Your name
  • Email address
  • Phone number
  • Any message or query you share with us

You may, however, visit our website anonymously.

2. How We Use Your Information

The information you provide helps us serve you better. We may use the collected data to:

  • Respond to your enquiries and provide requested information
  • Send updates, notifications, and relevant communication about our services and offerings
  • Improve the functionality and user experience of our website
  • Maintain internal records for service and support purposes

If you have submitted your personal information and contact details, you authorise Matrix Studios and its representatives to contact you via Call, SMS, Email, or WhatsApp, even if your number is registered under DND/NDNC.

3. Data Security

We take appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to use industry-standard practices, please note that no method of transmission over the Internet or electronic storage is completely secure.

4. Third-Party Disclosure

We do not sell, rent, or trade users’ personal identification information. We may share your information only with trusted service providers who assist us in operating our website and services, under strict confidentiality agreements.

5. Consent

By using our website and submitting your personal information through any form or enquiry, you consent to our Privacy Policy and expressly authorise us to contact you through WhatsApp, SMS, Email, Phone Calls, and other communication channels, even if your number is registered under DND/NDNC.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised “Last Updated” date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • 📞 +91 9028190062
  • 📧 sales@matrixstudios.com